Releases
- Improve visibility when using multiple Outreach environments with Instance Display Name
- Enhance your organization's consent options with updates to One-Click Unsubscribe email feature to aid with Google and Yahoo email bulk sender requirements
- Enhance compliance with upcoming changes to the Audit Log API
- Monitor seller activities and coach to success with new Team Activity Report
Improve visibility when using multiple Outreach environments with Instance Display Name
Summary
Outreach users now have visibility into the current instance of Outreach that they are working in if they have multiple instances of Outreach within their organization.
Release Date
March 2024
Updates
- By hovering over their user profile, users can now see which instance they are logged into.
- Persistent experience in Outreach web app and Outreach Everywhere.
Enhance your organization's consent options with updates to One-click Unsubscribe email feature to aid with Google and Yahoo email bulk sender requirements
Summary
In our efforts to support your continued success as Google and Yahoo roll out their email compliance requirements and to simplify your unsubscribe options, we are merging the One-Click Unsubscribe email feature with the List-Unsubscribe in the email header feature.
Release Date
Starting March 15th and rolling out to all customers by March 22nd
Updates
- The One-Click Unsubscribe email feature is being merged with the List-Unsubscribe email feature. By enabling the List-Unsubscribe feature within Org Settings, users will effectively enable a streamlined one-click unsubscribe experience.
- The One-Click Unsubscribe option will no longer be available directly within the body of emails. Instead, all unsubscribe links within the body of emails will now require two clicks for Prospects to opt out. This change is implemented to mitigate any potential misuse by automated bots, ensuring a more secure and intentional opt-out process.
- The List-Unsubscribe feature will be automatically enabled for all existing customers who currently have the One-Click Unsubscribe feature activated in their org settings, as well as for all new customers. Admins retain the flexibility to disable this setting for their entire organization at any time.
To view your organization’s email unsubscribe settings, go to Administration > Organization > Org Info > Email
Enhance compliance with upcoming changes to the Audit Log API
Summary
To help customers better meet auditing and compliance requirements for their business, Outreach will be launching a new set of Audit Log APIs with more events. As part of this new launch, the current Audit Log within Outreach APIs will be deprecated in six months, September 2024.
Release Date
GA September 2024
Updates
- To test the new Audit Log API and provide feedback to our product team for enhancements, please visit the Outreach Development Portal. You can contact the product team with feedback by emailing product-feedback@outreach.io.
- Read more about Outreach’s Audit Log API by visiting this section of the Outreach Development Portal.
- For more details on the Audit Logs being deprecated, we recommend reviewing our deprecated features documentation on the Outreach Development Portal.
Monitor seller activities and coach to success with the new Team Activity Report
Summary
Your teams are doing activities daily to generate pipeline for your organization but how do you know they are doing the right activities? In the new Team Activity Report you can now see metrics associated with prospecting activities and coach your team to improve their activities or double down on winning strategies.Release Date
Generally Available - March
Update
All the metrics associated with prospecting are now available in one view in the Outreach Reporting suite including email, call, and task metrics. This report provides 90 days of data and refreshes every 15 minutes so you can keep a pulse on your teams' activities.