The purpose of this article is to provide information to Outreach users regarding text editor supported extensions.
Outreach works closely with each of its partners to ensure the Outreach text editor integrates with their capabilities. Below is a list of supported integrations with the Outreach text editor. If you have issues with your partner integration, please reach out to the partner directly and Outreach will work with them to resolve any issues.
- Drift Video - There is a known issue with inserting Drift Video. The Drift team is actively working on the issue. Refer to drift.com, or firstname.lastname@example.org for additional concerns.
- Google Calendar
- Highspot - There is a known issue Highspot is actively addressing. Refer to help.highspot.com for additional concerns.
- Outlook Calendar
- Showpad - There is a knwon issue with the the icon not appearing in compose, the Showpad team is actively working on resolving. Contact email@example.com for additional concerns.
Unsupported Extensions & Known Issues
There are many companies who build extensions that embed their experience on top of websites like Outreach. Outreach is unable to support all of these popular extensions, as often any issue found needs to be resolved by the creator of the extension. Below is a list of extensions with known issues and the best method to resolve the issue:
TextExpander - TextExpander is not actively supported by it's creator. Outreach recommends disabling TextExpander to remove the conflict with the Outreach text editor.
Grammarly - Outreach is actively working with Grammarly to resolve the conflict between the two extensions. Contact Grammarly with additional concerns as applicable. Outreach recommends disabling Grammarly when sending emails with Outreach.