Copies of Emails Sent Are Being Delivered to Inbox

Created by Aye Myat, Modified on Mon, 9 Feb at 11:02 PM by Alsabana Sahubarali

Symptom

Copies of emails sent are delivered to the senders inbox.

Applies To

  • Email client

  • Outreach account personal settings - notifications

Resolution

User should go to Personal settings - Notifications - Email recipients page in their Outreach account and remove the email address from the Email address field.

 

Cause

User's email address was entered in the Email Address field of the Email recipients section of the Notification settings in their Outreach account.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Preview
0 of 0