Objective
Learn how Rep Coaching works — using real-time content cards, topic tracking, and AI-assisted coaching to develop reps from their buyer conversations.
Applies To
- Product area: Rep Coaching
- Audience: Managers and sellers, with some admin setup
Overview
Rep Coaching is where managers turn buyer conversations into coaching at scale — real-time guidance for reps, topic and sentiment tracking, and AI-assisted coaching moments. Use the areas below to learn how each one works and how to put it into practice.
- Content Cards — Create real-time content cards that surface answers on competitors, pricing, and products during live meetings.
- Custom Topics — Track custom topics to see what's trending and how reps handle objections.
- Coach Cards — Create and score Coach Cards to turn calls into structured coaching.
- Topics Report — See how tracked topics and buyer sentiment trend across your team's conversations.
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