Initiating Calls in Outreach

Once you've set up Outreach Voice and have added an Outreach number, you can click on the phone icon on the top of the screen and enter ANY (domestic or international) phone number that you’d like to dial.

If you're dialing internationally, make sure you change the country code to the appropriate location.

Call an Individual Prospect

When on an individual prospect's profile, you can initiate a call by clicking on the prospect phone number found in the prospect overview:

Call Prospects from the Task View

When in the task view, you can initiate a call by clicking on the phone icon next to the prospect phone number, or by clicking on the phone number found in the prospect profile on the right side of the page. 

If using VOIP, Outreach will call the prospect directly. If using Bridge, Outreach will call the bridge phone to create a conference line before calling the prospect. Learn more here.