Applies To
-
Sequences
- Sequence Analytics
- Step/Template Analytics
Answer
Please keep the following information in mind: When you add prospects to a sequence before the sequence is activated, it can cause a delay in the Step/Template Analytics. For example, the step may show that fewer emails were sent than the Sequence Insights metric. This is a known issue, and the numbers should update within 24 hours to reflect the correct metrics. As a best practice, avoid adding prospects to a sequence until the sequence is activated.