How To Search and Filter Kaia Recordings – Outreach Support

Purpose:

The purpose of this article is to provide direction to Outreach Users regarding searching, sorting, and filtering Kaia recordings in Outreach.

Intended Audience:

Outreach Users

Notes:

This article discusses options for filtering Kaia recordings. For more information on searching the Outreach platform, or additional filters and views, refer to the applicable articles listed in the Additional Resources section of this article.

Kaia Recording Search Options:

Kaia recordings can be searched using the following:

Option	Description
Meeting Title	Search Meeting recordings by Meeting Title.
Account Name	Search meeting recordings by account name.
Meeting Type	Search meeting recordings by meeting type.
Opportunity Name	Search meeting recordings by opportunity name.
Opportunity Stage Name	Search meeting recordings by the stage name of an opportunity. For more information regarding opportunity stages,
Host First Name, Last Name, or Display Name	Search meeting recordings by the host name.
Transcript Text	Search meeting recordings by transcript.
Action Item Text	Search meeting recordings by action items.
Note/Bookmark Text	Search meeting recordings by notes or bookmarks.
Triggered Content Card Title	Search meeting recordings by the title of content cards triggered to surface during a meeting.
Participant First Name, Last Name, or Display Name	Search meeting recordings by participant name.

Kaia Recording Filter Options:

Kaia recordings can be filtered by the following:

Option	Conditions	Description
Account	is is Not starts With is Empty is Not Empty	Displays recordings by Account.
Date Range	at between last 7 Days last 30 Days last 90 Days last Month this Month today until Today year to Date	Displays recordings that occurred within the user-defined parameters.
Format	video voice	Displays records based on online meetings (video) and phone calls (voice).
Attendees	Include you Include any of Include all of don’t include starts with	Displays recordings by Attendees.
Scored by	you anyone no one any of	Show who added a coach card on recordings
Scored for	you any of	Show who coach cards were added for
Meeting Host	is you is is not starts with	Displays recordings by Host Name.
Meeting Name	includes doesn’t include	Displays recordings by the meeting name.
Meeting Type	is is not starts with is empty is not empty	Displays recordings by the meeting type.
Topic	is	Displays recordings by topics detected.
Content Card Title	is is not includes	Displays recordings by the title of the content card.
Content Card Category	is	Displays recordings by the content card category.
Duration	is less than (minutes) more than (minutes) between (minutes) less than 15 minutes between 15-30 minutes between 30-60 minutes more than 60 minutes	Displays recordings based on meeting duration.
Team	is is not	Displays recordings based on team. Note: For more information regarding teams, refer to the Team article.
Call disposition	is is not is empty is not empty	Displays phone call recordings based on Call disposition
Call purpose	is is not is empty is not empty	Displays phone call recordings based on Call purpose
Call direction	is inbound is outbound	Displays phone call recordings based on Call direction
Call tags	contains any contains all does not contain is empty is not empty	Displays phone call recordings based on Call tags
Notes	include don’t include added not added	Displays phone calls recorded with Call notes.
Action Items	include don’t include included not included	Displays recordings with action items.
Transcripts	include don’t include	Displays recordings with matching transcript content.
Opportunity Name	is is not starts with is empty is not empty	Displays recordings by Opportunity Name.
Meeting opportunity Stage	is is not starts with is empty is not empty	Displays recordings by Opportunity Stage.
Opportunity size	less than $ more than $ between $	Displays recordings by Opportunity Size.

How To Search and Filter Kaia Recordings:

Access the Outreach Platform.
Click the Kaia icon in navigation sidebar.
Click Add Filter and add the applicable filter.
Note: Additionally, Users can input search criteria and press [Enter] to return meeting recordings meeting the applied parameters.
Click Done.

Continue to add filters to further refine the returned results.

Kaia Search Trends

A search trends graph is available on the Kaia recording page. This graph displays the count of recordings that match a given search or filter query. Aggregate on the day, week, or month level.

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