Record matching/Deduping default Salesforce configuration

Created by David Sullivan, Modified on Tue, 31 Mar at 2:30 PM by David Sullivan

Who is this article for?

Outreach and Salesforce CRM admins who want to confirm the default fields used for Record matching/Deduping between Outreach and CRM

Salesforce Outreach Dedupe Defaults:

Object / EntityField
User<>User

Email<>email

UserRole<>Role

Name<>name

Account<>Account

Name<>name

Opportunity<>Opportunity

Name<>name

OpportunityStage<>OpportunityStage

MasterLabel<>name

OpportunityContactRole<>OpportunityProspectRole

OpportunityId<>opportunity

ContactId<>prospect

LeadStatus<>Stage

MasterLabel<>name

Lead<>Prospect

emails[0]<>Email

Contact<>Prospect

emails[0]<>Email

Task<>Call

(NONE)

Task<>Mailing

(NONE)

Task<>Task

(NONE)

Task<>MessengerGroup

(NONE)
Event<>CalendarEventOwnerId<>user
Subject<>title
StartDateTime<>startTime
EndDateTime<>endTime
AccountTeamMember<>AccountTeamMember
AccountId<>account
UserId<>user


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