Why is the MCP toggle grayed out?

Created by Marilena Iosub, Modified on Mon, 20 Apr at 2:40 AM by Aye Myat

Applies To

  • MCP / Amplify
  • Outreach Admins

Answer

The MCP server toggle is grayed out because this feature can only be enabled via the Amplify package.

To get information and access to Amplify, please reach out to your Outreach Account Owner (AE). If you don't know who your AE is, you can contact Support via the Support Portal.

Once you have the Amplify package, you can enable the MCP server toggle by following these steps:

  1. Log in to the Outreach platform.
  2. Navigate to Administration > Organization > Org info.
  3. Select the Gen AI tab.
  4. Scroll down to the MCP Server section.
  5. Enable the toggle to turn on the MCP Server.
    MCP Server toggle in Gen AI settings
  6. Click Save.

Additional Information

To find out more about the MCP server, refer to the Outreach MCP Server article.

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