Customize a Public Calendar Link in Outreach – Outreach Support

Objective

Create and customize a public calendar link within Outreach.

Applies To

Outreach Users

Before You Begin

A calendar must be connected and synced with Outreach prior to completing this process.
Outreach uses the Outreach profile username by default as a public calendar link unless the URL is otherwise updated.

Procedure

Create a Public Calendar Link

Access the Outreach Platform.
Click on the User's initials (avatar) in the bottom left corner of the navigation sidebar
Select Personal Settings.
Navigate to Meetings > Calendar setup.
Input the applicable information in the Public Calendar URL field.
Click Save. The Public Calendar Link has been updated as configured.

Prospect Experience

When a Prospect receives your invite (either through a public calendar link as illustrated above, or through inserting availability in Gmail/Outreach Everywhere or Outlook emails) they'll be able to:

select from a series of dates and times
change time zones*
view time in 24 hour format
reschedule if a conflict was discovered

*A note on time zone display: When a Prospect schedules a meeting via the public calendar link, the calendar displays the time zone as set by the Prospect's browser. E.g., if the Prospect is in Seattle, WA (USA), it will display times in PST/PDT.

Adding Additional Invitees

While prospects cannot currently add other guests via your Outreach meeting calendar link interface, once the invite and event are on their own calendar, they can add additional participants from there.