Adding prospects to a sequence results in either error Validation Failed: Mailbox does not have send enabled or Oops...Cannot add prospect to the sequence: Mailbox does not have send enabled.
- All Outreach Users
The user will need to follow the below steps:
- Hover over your initials in the bottom left, and click on Personal settings
- Click the mailbox under the Mailboxes section
- Enable the send and sync options by clicking the gray pill/toggle icons
- Click the save button
The mailbox of the sequencer does not have their mailbox set up to send from Outreach.