Retry Failed/Paused Prospects in a Sequence

Created by Aye Myat, Modified on Mon, 9 Feb at 11:01 PM by Alsabana Sahubarali

Symptom

When a sequence fails to send to a prospect.

Applies To

  • Outreach Users
  • Admins
  • Sequences
  • Prospects

Resolution

  1. Select the appropriate failed prospect(s) in the sequence, or sequence states page. 
  2. Click the More Options icon (ellipses) above the prospect records and select "Retry".
  3. Click Confirm to retry the prospect(s).

Additional Information

Sequence Overview

Smart View Filter Options

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Preview
0 of 0