Note: Feature(s) Pending RolloutFeatures and functionality described on this page are part of our February 2025 release, which is rolling out to eligible customers February 13-March 13, 2025. See our Release Notes here to learn more. |
Objective
Learn how to generate and share an Outreach Kaia recording link. These links are created by Outreach users in the Outreach platform, to be shared with external prospects and colleagues (i.e., without the need for them to have access to the Outreach instance).
Want to share the Kaia recording as a direct file download? Learn how to download Kaia recordings here.
Applies To
- Outreach Users
- Outreach Kaia
Before You Begin
If the share icon is not visible, ask one of your Outreach Admins to give permission for users to download Kaia Recordings.
Procedure
- Access the Outreach Platform.
- Click Kaia.
- Select a recording.
- Click Share > Create new link.
-
Configure the following fields as required
- Start time
- End time
- Link expiration
- Allow visibility of meeting summary
-
Select the appropriate share permissions.
- Anyone
- Anyone who verifies
- Restricted
- Click Save & copy link.
Managing existing meeting links
- Access the Outreach Platform.
- Click Kaia.
- Select a recording.
- Click Share > Manage existing links.
- Click Edit to adjust the following
- Link name
- Link expiration
Deactivate a meeting link
- Access the Outreach Platform.
- Click Kaia.
- Select a recording.
- Click Share > Manage existing links.
- Click More actions.
- Select Deactivate link.
Link recipients should be able to seamlessly access the recording from the link until the availability duration you set has expired. Viewers are not required to be able to log into Outreach when the link is created and shared in this manner, and anyone with the link will be able to view the recording until the access duration expires.
Kaia Recording Link Considerations
Securing External Kaia Recording Access
If you want to require additional external security or viewing restrictions, we recommend downloading Kaia your recording and then adding it to your org's cloud storage service (e.g., Google Drive), from which you can add specific individualized or password-based access.
Issues With Accessing the Recording Link
Is your intended recipient running into problems playing the recording back? This can often be due to viewer network restrictions. Click here to learn more and resolve.
Additional Information
How to Access and Manage Outreach Kaia Meeting Recordings
Network Connection Error When Viewing Kaia Recordings