How should I map and sync a boolean checkbox field?

Created by Mike Le, Modified on Mon, 9 Feb at 11:01 PM by Alsabana Sahubarali

Applies To

  • Boolean checkbox fields in Salesforce (true/false).

  • Outreach custom fields.

Answer

SFDC forces a strict lowercase value for their boolean checkbox fields. They force the true and false value only, and is case-sensitive when syncing:

 

true = checked

false = unchecked

 

If you're syncing and mapping any Outreach custom fields to a Salesforce boolean field, the values in Outreach must be lowercase true or false.

 

We also recommend creating a validation field in Outreach for those specific fields where the only pick-list values are true or false.

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