Why a task priority has changed from 'Urgent' to 'High'?

Created by Alain T, Modified on Wed, 20 May at 3:36 AM by Alain T

Why a task priority has changed from 'Urgent' to 'High'?

Applies To

  • Users

  • Task

Answer

By design, when an urgent task browser notification pops up and the user dismisses it (clicks the X), Outreach automatically downgrades the task priority from "Urgent" to "High."

Additional Information

- Managing Urgent Task Alerts

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