Skip to main content
Freshworks Logo
Customer Support Portal
Recent Searches

No recent searches

    Popular Articles


      Articles
      View all

        Topics
        View all

          Tickets
          View all
            no results

            Sorry! nothing found for

            • Login
            1. Outreach Support
            2. Platform Admin
            3. User & Permissions Troubleshooting

            User & Permissions Troubleshooting

            • The email address given by the SSO provider does not match the email provided to Outreach Error
            • When a user attempts to sign in, they are immediately shown a Okta "404, Page Not Found" error.
            • Error - AADSTS50105: The signed in user is not assigned to a role for the application
            • Troubleshooting Okta SSO Issues After Setup FAQ
            • Error:Could not retrieve SSO connection name: cannot retrieve authorization URL for non-SSO login org after testing SSO.
            • Error: {"errors":["OAuth error"]} error message after testing SSO
            • Okta Error: When a user attempts to sign in, they receive "User is not assigned to this application"
            • Why can't I set up a User's mailbox as an Outreach Admin?
            • When I try to create a new user, I'm getting an error message: Email is excluded by org restrictions
            • < Previous
            • 1
            • 2
            • Next >
            Resources

            • Outreach University
            • Success Center
            • API Documentation
            • Platform Status
            Support Info

            • Outreach Support Offerings
            • Best Practices for Contacting Support
            Sign In →

            • Support Portal
            • Billing Portal
            • Outreach Application
            Follow us
            • Do not sell my private information
            • Cookie Notice
            • Privacy Statement
            • Terms of Service
            • Acceptable Use Policy
            • © 2026 Outreach