Accessing the AI Metering Dashboard

Objective

The AI Credit Metering Dashboard gives admins at-a-glance insight into how AI credits are being consumed. It breaks down usage by date, action type (e.g., email generation, AI agents' usage), and user, helping admins enforce budgets and forecast needs.

Applies To

• Outreach Admins
• Admins using the Amplify package who are responsible for managing AI credit consumption across their instances.

Before You Begin

• This functionality is only available to instances with the Amplify package enabled.

Procedure

1. Log in to Outreach as an Admin.
2. Click Administration > Organization > AI metering.

This lets admins view the following:

• Account credit summary — view remaining credits for your account.
• Purchase history — view historical credit purchases.
• Request credits — one-click inquiry for additional credits.
• Bird's-eye meter — view total AI credit consumption for any selected time period.
• Drill-down analytics — filter usage by user.

Amplify credits usage is divided into three main categories:

• AI generated messages — e.g., personalized emails and other personalized messages.
• AI research action — e.g., Research Agent searches and other Research Agent AI actions.
• Other — e.g., Meeting Prep Agent and Kaia Coach Cards autoscoring actions.

Each main category includes several subcategories. The charts display credit consumption over time and usage distribution, organized by main category. The user actions table shows how many credits each user consumed within each subcategory.

Governance

Control which user profiles can access the AI Metering dashboard using profile governance.

1. Click Administration > User management.
2. Click Access control.
3. Select a profile.
4. Toggle Allow access to AI Credit Consumption dashboard on.