Note: Feature(s) Pending Rollout Features and functionality described on this page are part of our April 2026 release, which is rolling out to eligible customers April 16-April 29, 2026. See our Release Notes here to learn more. |
Objective
Learn more about the AI Topics Explorer feature in Kaia.
Applies To
- Kaia
- Outreach users
Before You Begin
- AI Topics Explorer insight is based off Kaia custom topics
Procedure
- Log into Outreach as a user.
- Click Kaia > AI Topic Explorer.
Insight from AI Topic Explorer will populate. The system analyzes your conversations across deals to identify when these topics are mentioned and tracks how often they appear, along with associated win rates. Across these conversations, the system highlights recurring patterns — such as how buyers evaluate solutions, common objections, and how sellers position value. Based on these patterns, the system suggests actions to help improve outcomes — such as refining positioning, addressing common objections, or adjusting how products are discussed in deals.
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