Spain Commercial Phone Number Change Overview

Created by Mike Goodwin, Modified on Mon, 12 Oct at 11:24 AM by Aye Myat

Objective

Learn which information and supporting documents you need to register a Spanish national phone number, and how to submit them.

Spain has introduced new rules that take effect on October 17, 2026. Commercial calls must come from 400 prefix numbers, and calls from non-compliant ranges will be blocked after that date. Continued usage of your existing numbers may also result in fines.

Applies To

  • Outreach Admins
  • Outreach Users
  • Voice
  • Purchasing Phone Numbers

Before You Begin

Gather the following before you start the registration:

  • The documentation type you're registering under: Business or Individual
  • The information and supporting documents listed in the tables below
  • An address within Spain. PO Boxes aren't accepted.

Overview

Spanish number regulations require you to provide identity and address information, along with supporting documentation, when you register a national phone number. The requirements depend on whether you register as a business or as an individual.

Business – National

FieldInformation to enter or selectRequired supporting documentation
Business nameYour business nameA corporate registry extract or equivalent as proof of business identity
Business registration numberSpanish Fiscal Identification Number (CIF, Código de Identificación Fiscal)A corporate registry extract or equivalent as proof of business identity
Street, city, state, and postal codeAn address within Spain (not a PO Box)A commercial registry, utility bill, tax notice, rent receipt, or title deed

Individual – National

FieldInformation to enter or selectRequired supporting documentation
Identification document numberYour Spanish Fiscal Identification Number: DNI, NIF, or NIE (Documento Nacional de Identidad, Número de Identificación Fiscal, or Número de Identidad de Extranjero)A Spanish national ID, Spanish passport, or Spanish residence card
First name and last nameYour first and last nameNot applicable
Street, city, state, and postal codeAn address within Spain (not a PO Box)A utility bill, tax notice, rent receipt, or title deed

Procedure

  1. Log in to Outreach.
  2. Go to Tools > Phone numbers.
  3. In the upper right of the list, select New phone.
  4. In the Purchase phone number window, under Country, select Spain (+34).
  5. Under Number type, select National.
  6. Choose Business or Individual as your documentation type.
  7. Complete the required fields as described in the tables above, and add the supporting documentation.
  8. Contact Support to order the correct numbers.

FAQ

Can I use a PO Box as my address?

No. Both Business and Individual registrations require an address within Spain that isn't a PO Box.

Which documentation type should I choose?

Choose Business if you're registering the number for your company, and provide your CIF. Choose Individual if you're registering the number under your own name, and provide your DNI, NIF, or NIE.

Can I still purchase and/or use Spanish local or mobile numbers?

No, due to the recent legislation change, we are no longer able to provide these numbers. All calls through Outreach must come from a number in the 400 range.


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